Authored by: Rod Washausen, CPA. Rod is an accountant in the Logan office of Cook Martin Poulson, PC. He specializes in the taxation of small businesses and individuals as well as QuickBooks setup and training. Rod is a CPA in Utah, Missouri and Illinois and a Certified QuickBooks ProAdvisor.
QuickBooks uses the Undeposited Funds account to hold customer payments and receipts until you are ready to deposit them into your bank account. It is one of the most misunderstood accounts in QuickBooks. However, the Undeposited Funds account will make your job much simpler when it’s used correctly.
You have two options when processing your Sales Receipts and Payments received. One way is to post the receipts and payments directly to your bank account, either through the register or using the “Record Deposits” window. The second choice is to collect the payments and receipts in the Undeposited Funds account and then later make the deposit to the bank account.
For those who only deposit one check at a time, the direct method may work just fine. However, in reality most of us deposit several checks at once. Entering each payment directly makes reconciling your bank statement a real chore because you have to go back (sometimes much later) and figure out which payments and checks constitute each deposit. Fortunately, the designers at Intuit created the “Undeposited Funds” account to alleviate this problem.
Think of the Undeposited Funds account as a bank bag or cash drawer that you would keep your checks and cash payments in until you deposit them at the bank. You’ve rung up the sale and collected the payment, but you haven’t deposited the money yet – you’re holding on to it until you make your weekly bank deposit. That’s exactly what the Undeposited Funds account represents when it is used correctly.
Using the Undeposited Funds feature is automatic when the preference is enabled in QuickBooks. To enable this feature, you go to Edit -> Preferences and select the “Payments” sub-menu on the left hand side. Next, select the “Company Preferences” tab. At the top, select the box that says “Use Undeposited Funds as a default deposit to account”.
Once you’ve enabled the Undeposited Funds account, the proper process of processing your accounts receivable is:
- Create and invoice, sales receipt, or statement charge
- Receive payments from your customers (and apply them to the appropriate invoice, if applicable)
- Place the payments in the Undeposited Funds account (Note: QuickBooks will do this automatically for you)
- Use Make Deposits to group multiple payments into a single deposit in the check register, which then matches the deposit amount on your bank statement
When you follow the proper procedures in QuickBooks, your accounts receivable reports will be correct, you will be able to easily reconcile the deposits on your bank statement, and there will be a zero balance in Undeposited Funds. If your A/R reports aren’t correct or there is a balance in Undeposited Funds even though you’ve deposited all of your customer payments, then something’s gone wrong.
Some users make a mistake when they follow steps #1 and 2 above, but then do not group the payments when making out their bank deposits. They instead go back to the “direct” method and enter deposits directly into the checking register or the Make Deposits window using an income account. When this happens, your income is doubled and your assets are overstated. If this problem isn’t caught by your tax preparer, you run the very real risk of paying tax on twice as much income! Since your receivable reports will be correct, the easiest way to see if this is happening to you is to check the balance in Undeposited Funds by running a Balance Sheet report. Alternatively, select “Make Deposits” on your home page. The Payments to Deposit window should appear if you have payments waiting to be deposited. (If nothing pops up, click the “Payments” icon at the top of the Make Deposits window just to be sure).
QuickBooks is a great program when it is used correctly. However, when something’s gone awry in the process it can be frustrating to figure out what the problem is and how best to fix it. If you need any help setting up QuickBooks or fixing existing problems, feel free to contact us and we’d be happy to help!


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